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Appointments

Consultations are by appointment.

Please make a separate appointment for each person that requires a consultation, even if you are seeing the same doctor. Every effort will be made to accommodate your preferred time and GP.

If you have a number of things to discuss or require more time with the doctor please ask for a long appointment.

Urgent appointments are available if you are ill or injured on the day. Our nurses will speak with you about your needs and organize a suitable appointment. Walk-in patients are accepted and will be appropriately triaged.

As your time is important, we do encourage patients to phone ahead of their appointment time to check the doctor’s progress. This will assist with avoiding any unnecessary waiting time for yourself. Please note that every effort will be made to minimise waiting times, however emergency situations will always be given priority.

Patients requiring forms to be completed are to make an appointment to see the Doctor.

If you or a family member requires an interpreter service we can organise this for you. Please make us aware when booking your appointment. For further information please refer to the Interpreter Service page.

 

Online appointments

Our Practice now has the option of booking appointments online with a number of our Doctors. Online appointments can be easily made at a time that is convenient for you. To book an online appointment simply go to www.hotdoc.com.au and you will be able to select your preferred date, time and doctor (subject to availability).

How long do I need?

Please advise our reception staff of the appointment length you require:

Standard Consultation:

  • 1 to 2 uncomplicated issues to discuss
  • Repeat Prescriptions
  • Dressings
  • Referrals
  • Returning with X-rays
  • Test Results

Long Appointments:

  • If you feel you need more time with the doctor
  • 2 or more issues to discuss
  • Counselling
  • Regular Health Checks
  • Driver’s License Renewals
  • Insurance and Pre-employment Medicals – please let us know if you need a medical as a booking will also be needed with the nurse.

 

Immunisations, Other injections, Ear syringes, Dressings and Procedures

Please advise reception if you require one of these services as you will also need to be booked in with the nurse, and if an excision is required the minor operations room needs to be booked.