Patient Feedback

Our Practice strives to provide a quality service.

It is important to ensure that we continually improve the way we deliver our services. To do this well, we ask that you feel free to provide feedback. Please speak to a member of our team if you have suggestions or feedback.

If you are unhappy about a health service provided to you or a family member, please always try speaking with your treating Doctor as a matter of priority.  Alternatively,  you can speak with the Practice Manager or Managing Doctor.

Contact Details

Yeppoon Family Practice: Tracy Kilday, Practice Manger

• Post           48 Normanby Street, Yeppoon, Qld 4703
• Phone         4913 9300
• Email         doctor@yfp.com.au  (Attention Practice Manager – Yeppoon)

 

The Family Practice (Emu Park): Katherine Green, Practice Administration Manger

• Post           23 William Street, Emu Park, QLD 4710
• Phone        4913 8100
• Email         doctor@yfp.com.au  (Attention Practice Manager – Emu Park)

 

Complete Skin Solutions: Annie Grice, Practice Manger

• Post          1/287 Richardson Road, Kawana, Qld 4701
• Phone        4928 9495
• Email         doctor@yfp.com.au  (Attention Practice Manager – CSS)

 

Office of Health Ombudsman

For further advice regarding health service related complaints, please contact the Office of Health Ombudsman at PO Box 13281, Brisbane QLD. Phone: 13 36 46