Supporting Individual and Cultural Needs

At our practice, we are dedicated to providing respectful, inclusive care that celebrates the individuality and diversity of every patient. Your unique identity is valued, and we strive to ensure all aspects of who you are are acknowledged and supported in your healthcare journey.

Aboriginal and Torres Strait Islander Health

If you identify as Aboriginal or Torres Strait Islander, we encourage you to let our team know. This helps us provide culturally appropriate care and connect you with relevant health services tailored to your needs. We are proud participants in the Closing the Gap initiative, committed to improving health outcomes for Aboriginal and Torres Strait Islander communities.

Understanding Cultural Backgrounds

We believe that understanding your cultural background is essential to delivering healthcare that respects your values, traditions, and needs. Our team is dedicated to providing sensitive, inclusive care that honors your identity and personal experiences.

Respecting and Supporting Patient Identity

We proudly stand with the LGBTQIA+ community and are committed to fostering a safe, welcoming, and inclusive environment for all. Diversity enriches our practice, and we embrace the unique identities, experiences, and contributions of every individual.

To ensure your care is affirming and personalized, we respect your preferences, including names and pronouns. Sharing this information with us helps create a healthcare experience that aligns with your values and fosters a sense of empowerment.

Communication Assistance

We are committed to ensuring all patients can access the care they need, regardless of communication challenges. If you require assistance, please inform our reception staff when booking your appointment.

Interpreter Services

Free interpreter services are available to support patients requiring assistance with communication:

Translating and Interpreting Service (TIS National):
Available 24/7 via phone at 13 14 50.
Learn more at TIS National.
Australian Sign Language (AUSLAN):
Free interpreting services are available for patients who are deaf and use AUSLAN.
Contact 1800 246 945 or visit NABS.